How long will it take to get my order? Please note that this is only a rough guide. Delivery times will depend on the postal services in your area. The estimated arrival time is 7-10 days after the order has been placed. (1-2 weeks for Canada)
Rates for shipping are: USA (including Hawaii and Alaska) = US$3.99-US$15.99 per order
How will I know when my order has been shipped?
After placing your order, an e-mail confirmation will automatically be sent to you with your unique order number. You can use this order number to check the status of your order using Paypal.
An e-mail will also be sent to you when your order has been shipped which will have the date and reference number for your package. Orders are shipped within 48-72 hours after the order has been placed.
How can I track my order? You can track your order through USPS or FedExusing your reference number sent to you by email when your order has been shipped.
Do you ship to my country?
We currently ship to the USA (including Hawaii and Alaska) and Canada only.
Do you ship to PO Boxes/APO/FPO Addresses?
Yes. However, we can only ship by non registered post to such addresses as this is the only method that does not require a signature on receipt. Please note if you choose this option, which we don't recommend, you are accepting liability for non delivery for whatever reason. Non registered post cannot be tracked.
Will there be any taxes?
Any customer who is living in California will be required to pay a tax of 8.25%.
What happens if I'm not happy with the product I receive?
We regret we cannot offer a refund once the product has been opened and used.
